For domestics shipments anywhere within Continental North America (Canada & USA):    

• On all orders sub-totalling a minimum of $525.00 CAD or more (after discounts) - Shipping is “free”. ·    

• On all orders sub-totalling less than $525.00 CAD (after discounts) - Shipping is a flat rate of $19.95 CAD.

• Please note: for locations in Hawaii, Alaska, Yukon, NWT and Nunavut, shipping costs will need to be quoted separately, please see below (international) for details.

For all international shipments outside of North America:

• Currently, shipping and duties costs on all orders, outside of North America, will need to be quoted separately.

• To process your order, please complete your order, at which time we will then be able obtain a shipping quote to your location and and respond to you via email confirming the shipping amounts.  We will then contact you directly via email to arrange a separate payment for the shipping. We will not ship the artwork until shipping payment has been received.

• If you have any questions on the above, please contact me by clicking here.
  

Please note that shipments cannot be delivered to a PO box, so please ensure that you provide your actual street number address when completing your order.

2) HOW IS MY ORDER PACKED? 

Rest assured your new artwork will be packaged carefully and professionally to ensure safe shipping to you. Careful attention is made to edge protection and foam wrapping is placed around the art piece itself before being placed into a sturdy custom cardboard shipping box to protect your artwork.  

3) WHAT IS YOUR AVERAGE TURNAROUND TIME FOR DELIVERY? 

Average turnaround time for printed products is between 5-7 business days and 7-10 business days for face mount to acrylic and framed prints. However, depending on order volume, the turnaround time might be a little quicker or longer.  If you require your order by a specific date, please contact me by clicking here to confirm details.  From mid-November to mid-January the production times may also increase due to the holiday season.  Please note shipping time is extra and is typically 2 – 4 days. 

4) CAN I EXPEDITE MY ORDER? 

If you need to receive your order faster then the average turnaround time (detailed above) then please contact me by clicking here to discuss your needs. We are usually able to accommodate special requests however expedited orders may incur an additional charge, which will be quoted if applicable.

5) WHAT COMPANY DO YOU SHIP WITH?

We ship within North America using primarily UPS, however from time to time we will use other couriers depending on order sizes and where it is shipping.  Please note that we cannot deliver to a PO box so please ensure that you provide us with your actual street number address. 

6) DO YOU INCLUDE HANGING HARDWARE WITH YOUR CANVASES AND FACE MOUNT TO ACRYLIC PRINTS? 

Yes, the hanging hardware is included for canvases and is a high-grade braided wire fastened to D-rings, ready to hang. The face mount to acrylic comes with a back frame installed for easy hanging.  Simply counter sink 1-3 screws with a large head into you wall making sure they are level. The screw head should sit about ½” out of the wall, and the back frame will then rest on the screw(s). The back frame is intended to hang flush to the wall. If you have older walls or special finishes, please take this into consideration before installation. If you have any questions regarding the hanging hardware provided, please do not hesitate to contact me. 

7) ARE YOUR CANVASES CONSIDERED GICLEE QUALITY? 

Yes, our canvases are digital prints produced on inkjet and latex printers.  We use only archival quality inks and artist grade canvases. 

8) HOW IS THE CANVAS STRETCHED? 

We use a propriety blend of canvas that is stretched over 1.5” or 0.75” kiln dried wooden stretcher bars.  All canvases come with hanging hardware and strainer supports on any canvas over 30" wide. 

9) DO YOU OFFER FRAMES FOR YOUR CANVASES? 

Yes, we offer a float frame option for our canvases. The float frame comes in five different finishes: Black, Espresso, Black with Gold, Black with Silver and white. Please select the "Frame" tab when uploading your image to see how these options look.